Now £147 on Tripadvisor: Bahia Principe Fantasia Tenerife, Golf del Sur. No grill was there. From the moment we entered the property every person we encountered was pleasant and accommodating. Punta Cana. Having heard less than favorable things about the hotel since it housed returning residents during the first few months of the pandemic, I was still apprehensive. We deeply regret the situation; as our staff always tries to give the best possible experience to the guests; and we give the proper follow up to all the requests and necessities during the stay of our customers. the managers in charge did not think it necessary to come and speak to us up until now NO APOLOGY. Is parking available at Bahia Principe Luxury Runaway Bay? Book Bahia Principe Grand Bavaro, Punta Cana on Tripadvisor: See 11,878 traveller reviews, 13,199 candid photos, and great deals for Bahia Principe Grand Bavaro, ranked #87 of 153 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. Bahia Principe Luxury Runaway Bay Features, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. Kind Regards, Bahia Principe Grand Jamaica, We visited February 28-March 6 2020. apparently we were never to complain at thepoor service we were getting. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Claim your listing for free to respond to reviews, update your profile and much more. See 8,759 traveller reviews, 8,205 candid photos, and great deals for Bahia Principe Grand Punta Cana, ranked #85 of 153 hotels in Dominican Republic and rated 4 of 5 at Tripadvisor. Warmest Regards, Online Reputation. To top it off, I had food poisoning from something I ate there. Now $254 (Was $̶3̶8̶4̶) on Tripadvisor: Bahia Principe Luxury Runaway Bay, Runaway Bay. Own or manage this property? Find out the best all-inclusive offers for Dominican Republic hotels and resorts. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Find out the best all-inclusive offers for Jamaica hotels and resorts. Rooms 70 Deluxe Junior Suites Room facilities: Four poster king size bed or 2 full size beds Pillowtop mattresses Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting are with sofa Balcony or terrace with sea view Fully-equipped bathroom with separate shower, hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathro be and slippers Don Pablo Collection amenities Radio alarm clock with iPod docking station Flat screen satellite TV Coffee-making facilities Mini-bar Ironing set Beach towels in rooms 24 hour room service Butler service in rooms (available on request) Evening turndown service Pillow menu Safe (no additional charge) Internet and international newspapers and magazines in the Club House WiFi (no additional charge 24H) Aroma menu Bahia 'au Naturel' (over 18s only): The hotel has a nudist bathing area apart from the other areas, Response from Bahia Principe Grand Jamaica, Other at Bahia Principe Luxury Runaway Bay. Sending you our best regards, Bahia Principe Grand Jamaica. We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Check out our resorts located in the Caribbean and Spain. See 13,908 traveler reviews, 15,572 candid photos, and great deals for Bahia Principe Grand Jamaica, ranked #7 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. Flights Vacation Rentals Bahia Principe Grand Tulum Bahia Principe Grand Tulum – All Inclusive - Tulum - Mayan Riviera. Nadira Lewis at the Spa was very helpful to help me book a spa treatment for a friend for her birthday. part of the group arrived a little bit after 12 and we were at the main gate for over an hour trying to sort out the situation via a 3rd party(a security guard). Food was only available at one place each time. and another thing i got to find out, is that even though this hotel is in jamaica it is governed by the mexican or spanish law which is total bs. We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. Food was good. we went with the room upgrade on the 2nd floor..immediately we noticed the difference, but the rooms were still very basic. Thank you for enjoying your time at our resort and sharing your positive comments about the service, the staff, and our facilities. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Taxes and fees that are shown are estimates only. our misadventure didn't end there, the rooms were extremely basic, the tv was not working, the remote had no batteries and the mini fridge was pluged out and the drinks inside very hot. Committed to Sustainable Development. Own or manage this property? Now £115 on Tripadvisor: Bahia Principe Grand Punta Cana, Dominican Republic. Travellers' Choice Bahia Principe Grand Tulum, in Mexico, reopens featuring the "Origin” concept on which the comprehensive renovation of the hotel has been centered. we booked our reservation in celebration of our friend's bachelorette during November. When seated to eat sometimes we completed our meals before being offered anything to drink. Bahia Principe Grand Coba. it wasn't modern the rooms weren't cleaned properly i noticed cigarette butts on the outside in my room. We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; your kind words will be shared with the team, they will be happy to know they continue to create memorable experiences with our valued guests. What are some of the property amenities at Bahia Principe Luxury Runaway Bay? the place just looks very old. we all could not wait to leave. Bahia Principe Grand Tulum, Akumal Picture: Grand Bahia! If there are children in your party, the adults-only areas of Bahia Principe Luxury hotels are excluded. However the majority were ok, the cleaners in particular were more friendly. Access to the facilities and restaurants of the Bahia Principe Luxury and Bahia Principe Grand hotels in the complex, except buffets. The comments we receive from our guests are very important to maintain the quality of the service at the resort. Kind Regards, S. Black Bahia Principe Luxury Runaway Bay, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Bahia Principe Luxury Runaway Bay, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Robb's Sunshine Tour & Taxi Service, Hotels near Rick's Tours and Taxi Services. See 4,555 traveller reviews, 3,124 candid photos, and great deals for Bahia Principe Sunlight Tenerife, ranked #40 of 85 hotels in Adeje and rated 4.5 of 5 at Tripadvisor. Bahia Principe Hotels Please see our partners for more details. i had a single room but my friends were suppose to have been given double beds but that was not so...single beds in all the rooms and the rooms were very musty, the tiles were dirty and old and the bathroom tiles were old and walls rusty. Top room amenities include a minibar, air conditioning, and a flat screen TV. Our staff always tries to give the best possible experience for the guests. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. What are some restaurants close to Bahia Principe Luxury Runaway Bay? I've read that guests often smell a strong odour of cannabis when around the resort or at the beach. Nothing to be excited about. We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. Guests may use the buffet in their own hotel. the only manager that came to us( he did so because we were angry) was the one from jasmine restaurant, but he could do so much and no more. This was soon laid to rest. We deeply regret the situation; as our staff always tries to give the best possible experience to the guests, and we give the proper follow up to all the requests and necessities during the stay of our customers. Pueblo Principe: stores, live music, shows, bars and disco. May I use this opportunity to thank you again for choosing Bahia Principe Luxury Runaway Bay to be your holiday destination in the Caribbean. We are sorry for the mentioned issues and disappointment with some services we offer, which certainly does not reflect the commitment and the quality that we have exhibited for many years. no garden view that we paid for, the floor was hot and dirty the carpet was musty and some of us had to carry our bags as only 1 bellboy was available. Bahia Principe Grand Jamaica Bahia Principe Grand Jamaica - All Inclusive Resort. I was celebrating my mother's birthday when we decided to use this hotel. Upon arrival we were directed where to park and where to take the luggage. desk, devene or devina, she tried but it was not her fault. Our rooms were next door to each other, which we joked about the, Dear Guest, On behalf of all the Management and team members at the Bahia Principe Luxury Runaway Bay we would like to thank you for taking the time to share your comments. We also appreciate your acknowledgment of Carol who has been of great service prior to and during your stay at our resort and we are eager to inform you that all the staff mentioned has already received your congratulations. The perfect opportunity for intrepid families to immerse themselves in a fascinating culture. Claim your listing for free to respond to reviews, update your profile and much more. Discover the best hotel in Punta Cana: Bahia Principe Grand Punta Cana Resort. Drink. Bahia Principe Grand Coba is the best family vacation spot in all of the Riviera Maya.Bahia Principe Grand Coba is a hotel where adults and children can have fun together, but at the same time enjoy their own space, all while delighting in beautiful natural surroundings. Runaway Bay is a beautiful secret waiting for your family to uncover. They will be happy to know they continue to create memorable experiences with our valued guests. minutes after 2 the other group members arrived, we still have not sorted out the rooms and had to send screenshots of the confirmation to the foreign department in charge of the reservation. so no room , we are tired, we have been standing, scurrying around basically doing most of the work by ourselves even though we're the ones who were faulted. If you like to see bulk and not quality in taste, then you will be fine. Which popular attractions are close to Bahia Principe Luxury Runaway Bay? I would not stay at this resort again as my experience was mediocre at best. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; Your kind words have been shared with the team, they were happy to know they continue to create memorable experiences with our valued guests. This wasn't a negative for us but I could tell some people took it as disinterest or unprofessionalism which it isn't. Are there any historical sites close to Bahia Principe Luxury Runaway Bay? Nearby attractions include Green Grotto Caves (1.7 miles), Sharkies Beach (3.2 miles), and Runaway Bay (1.7 miles). The elements are there for a good time but they are not brought together well. Prices are calculated as … Now $188 (Was $̶2̶4̶0̶) on Tripadvisor: Bahia Principe Luxury Akumal, Riviera Maya. Bahia Principe Fantasia Punta Cana: Great Hotel - See 2,046 traveler reviews, 3,761 candid photos, and great deals for Bahia Principe Fantasia Punta Cana at Tripadvisor. Private was thenway to go and it was affordable so check them out. we arrived as a group on 12/12/2020 to leave on 13/12/2020. For the mentioned concerns, we have already taken corrective actions to meet our values again. All the staff was wonderful but my favourite was Steve the bellman who was gracious when he greeted me on arrival and was very pleasant when bidding me goodbye when I was leaving. Bahia Principe Grand Jamaica, Runaway Bay: See 13,906 traveller reviews, 15,572 user photos and best deals for Bahia Principe Grand Jamaica, ranked #7 of 17 Runaway Bay hotels, rated 4 of 5 at Tripadvisor. If you give us another opportunity to host you in the future, we are sure you will enjoy your stay at our hotel. more. See 4,553 traveler reviews, 5,548 candid photos, and great deals for Bahia Principe Luxury Runaway Bay, ranked #5 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. it's the first hotel i've been to where i was very uncomfortable and felt disrespected. We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; your kind words have been shared with the team. Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 12,576 traveller reviews, 15,901 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 22 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We are very much looking forward to welcoming you back for another enjoyable vacation experience at to our sunny island. Flights Vacation Rentals Furthermore, we would like to express our appreciation for your concerns which have been discussed with our Management. See more questions & answers about this hotel from the Tripadvisor community. Rooms are dated and feel closed in. See 7,595 traveller reviews, 5,550 candid photos, and great deals for Bahia Principe Sunlight Costa Adeje, ranked #32 of 68 hotels in Costa Adeje and rated 4.5 of 5 at Tripadvisor. For the mentioned concerns, we have already taken corrective actions to meet our values again. Food is underwhelming. If you are content by simply being in the sun, near water, access to a bar with flip-flops on, then you can consider this. we were hungry so we were eating some fruits in the line a security came over to us and rudly told us to put our masks on( yes were eating). the food was just okay, 2 of the workers shouted at me about not touching the plates, then the other said "miss if yuh waa tek up di plate yuh tek it up" ...very disrespectful. Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. We were also able to take 3 steps to the left and book all of our dinners for the rest of the week. i would not recommend anyone to go there, the hotel is extremely sub par definitely won't be going back not even if it was free. We also appreciate your acknowledgment of Nadira who has been of great service during your stay at our resort and we are eager to inform you that all the staff mentioned has already received your congratulations. the refund process was very ridiculous and didn't seem possible. They will be definitely reviewed with different departments to introduce corrective actions and improvements. not enough red wine, very little alcohol no great service. Dear Guest, Firstly, we would like to thank you for your detailed feedback regarding your recent stay at our hotel. We enjoyed the amenities our room was perfect not to mention the meals favourite restaurant was Takara because i love Asian cuisine and they did not disappoint. Furthermore, we would like to express our appreciation for your concerns which have been discussed with our Management. we decided to leave and speak with someone at the front. My husband and I were traveling with my parents ( I know that may sound weird, but we are all adults and enjoy each others company lol) Our vacation started a little late due to our flight being delayed, then cancelled, then on time, then delayed again...Not the resorts fault though, once we finally did arrive (its about 1.5 hours from the airport - there was traffic), the ladies at the front desk got us set up right away! Most persons were compliant with the protocols, sanitization stations were strategically placed and the restaurants had ample spacings between tables and markers on the floor to ensure we could move about with limited to no contact with others. Best Regards S.Black Bahia Principe Luxury Runaway Bay. Room... Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. - See 12,579 traveller reviews, 15,363 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. This new concept is inspired by nature, the roots and origins of the magic of Mayan culture. Prices are calculated as of 11/1/2021 based on a check-in date of 24/1/2021. Now $254 (Was $̶3̶8̶4̶) on Tripadvisor: Bahia Principe Luxury Runaway Bay, Runaway Bay. She doesn't need much to be satisfied and the place was family friendly, or so it seemed in the pictures and reviews. this hotel needs more staff. See 4,553 traveler reviews, 5,548 candid photos, and great deals for Bahia Principe Luxury Runaway Bay, ranked #5 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. more, Facilities and services 3 lake-style pools 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers Pool and beach towel service BAHIA SPA (20% discount on some treatments) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Motorised sports (additional charge) Entertainment amphitheatre Wedding gazebo WiFi access in the lobby (free) and in rooms (additional charge) 2 main restaurants 5 speciality restaurants 5 Bars 1 Snack bar Exclusive terrace bar serving Premium drinks Private check-in/out Late check-out subject to availability 18 hole golf course. - Check out Tripadvisor members' 16,382 candid photos and videos. I was looking to book another hotel for my family when a friend mentioned she has just come back from Bahia Principe. Bahia Principe Luxury Ambar. Thanks to all the staff... will be back most definitely. up to now, NO MANAGER came to us. See 12,575 traveler reviews, 15,900 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 22 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. i don't think i can put EVERYTHING in writing or say it how it should be said because it was THAT BAD. Dear Guest, On behalf of all the Management and team members at the Bahia Principe Luxury Runaway Bay we would like to thank you for taking the time to share your comments. Book Bahia Principe Sunlight Coral Playa, Magaluf on Tripadvisor: See 829 traveller reviews, 796 candid photos, and great deals for Bahia Principe Sunlight Coral Playa, ranked #8 of 29 hotels in Magaluf and rated 4 of 5 at Tripadvisor. Book Bahia Principe Grand Bavaro, Punta Cana on Tripadvisor: See 11,878 traveler reviews, 13,199 candid photos, and great deals for Bahia Principe Grand Bavaro, ranked #87 of 153 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The same meals were present for breakfast lunch and dinner. See 1,290 traveller reviews, 2,165 candid photos, and great deals for Bahia Principe Fantasia Tenerife, ranked #3 of 7 hotels in Golf del Sur and rated 4 of 5 at Tripadvisor. The comments we receive from our guests are very important to maintain the quality of the service at the resort. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Approx 90 min coach transfer to resort. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Pueblo Principe: stores, live music, shows, bars and disco. It will certainly help us to keep the focus on customer satisfaction and fulfillment of our hotel standards. The location and grounds are the main positives. We recommend calling ahead to confirm details. Maxico, Jamaica, the Dominican Republic, the Canary Islands and Mallorca. May I use this opportunity to thank you again for choosing Bahia Principe Jamaica to be your holiday destination in the Caribbean. and still NO MANAGER came and apologize. We apologies for your expectations not being met at this time, it certainly does not reflect the commitment and the quality that we have exhibited for many years. anyway, we finished our meals went back to the 3rd floor only to find out we were put on the first floor over the ghetto section(it was that run down). i don't know, maybe if we were all white or speak a foreign langauge the service would've been better. Best Bahia Principe Hotels in Tenerife: find 15,483 traveller reviews, candid photos, and prices for 4 Bahia Principe Hotels in Tenerife, Spain. After joining a line for check in and waiting for a long while, we were told when we got to the front of the line that we were to check in at a next section. She referred me Carol Austin who helped her with her booking and saw that her family had a great time. On the whole they are polite but speak when spoken to rather than saying 'Hi" or asking how things are going. Find your own little slice of heaven at Luxury Bahia Principe Ambar Live a luxury holiday or getaway in this incredible, completely refurbished beachfront hotel; its exclusive and new themed restaurants, coffee shop and spacious and modern rooms, featuring luxurious swim-ups, are some of the novelties that we have prepared to make sure you can relax and get away from it all. long after sometime around 4:30 they sent us to the beach restaraunt, we had to stand in a long line to get something to eat. This was my best birthday ever The staff are friendly and follow covid protocols to the extreme. Bahia Principe Grand Tulum is surrounded by amazing natural landscapes, this hotel offers pools just steps from the beach, spacious rooms and a wide variety of dining options. Jamaica Bahia Principe Luxury Runaway Bay area Austin who helped her with her booking and saw that her had... The main gate came back with an attitude coming at us for walking away from her actions improvements. 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